Donor Account Password Change
Resetting a Donor’s Login Information in Giving
If a donor needs to reset their login credentials, you can send them a password reset email.
How to Reset a Donor’s Password
- Navigate to the People Section – In your Organizational Dashboard, select the People tab.
- Find the Donor’s Profile – Search for and select the donor’s account.
- Access Account Settings – Click the three-dot menu next to "Account Active."
- Send Reset Email – Select "Reset Password and Send Email."
- Donor Receives Reset Link – The donor will receive an email with instructions to reset their password.
For further assistance, visit ministrydesigns.com or email support@ministrydesigns.org.