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How To Create a New Category in Giving

Step-by-Step Guide to Creating a New Category


Categories help organize your tags into structured groups, making it easier to manage donor segmentation and reporting. Each tag must belong to a category, allowing for clear and consistent organization within your system.

1. Navigate to the Configuration Tab

  • In your Organizational Dashboard, click on Configuration in the top-right corner.
  • In the left-hand menu, select Categories (located just above the Tags section).

2. Add a New Category

  • Click the blue "Add Category" button in the top-right corner.
  • A new window will appear where you can enter category details.

3. Define Category Details

  • Category Name – Choose a descriptive name for your category (e.g., Location, Donor Level, Volunteer Roles).
  • Category Description – Provide a brief explanation of what this category will contain (e.g., "This category includes tags for different donor locations.").

4. Save the Category

  • Click "Save" to finalize your new category.
  • The category will now appear in your Categories List, but it will not yet contain any tags.

Next Steps: Adding Tags to a Category

Once your category is created, you can assign new or existing tags to it. Refer to the "How to Create a New Tag" tutorial for step-by-step instructions.


Best Practices for Categories

Use broad categories – Keep categories general, allowing for multiple tags within them (e.g., "Donor Type" instead of "VIP Donors").
Be consistent – Use clear naming conventions to avoid confusion.
Review regularly – Keep categories updated to ensure they remain useful for filtering and reporting.