How To Revoke System Access
Revoking and Restoring Donor Access in Giving
If a donor's account or payment method has been compromised, you can revoke their system access to prevent unauthorized activity.
How to Revoke Donor Access
- Navigate to the People Section – In your Organizational Dashboard, select the People tab.
- Search for the Donor – Use the search bar to find the donor’s account.
- Revoke Access – Click the three-dot menu next to their name and select "Revoke System Access."
- Confirmation – The donor's access will be locked, and their status will show "Access Revoked."
Restoring Donor Access
- Follow the same steps above and select "Grant System Access" to reactivate their account.
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